Terms of Service Agreement


Welcome to B2B Rocket. By accessing and using B2B Rocket’s services, you agree to be bound by these Terms of Service ("Agreement"). This Agreement outlines your rights and responsibilities when using our AI-driven email marketing platform, available through our website and our client portal ("Platform").

Acceptance of Terms

By using the Platform, you confirm that you have read, understood, and agreed to these terms. If you are entering into this Agreement on behalf of a company or another legal entity, you represent that you have the authority to bind such entity to these terms.

Description of Service

B2B Rocket provides an AI-driven platform enabling users to create and send personalized cold emails to prospects and generate videos highlighting prospect websites, integrated with user-generated content, for marketing purposes.

User Registration and Account Integrity

To access certain features of the Platform, you must register and create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

Subscription Options

B2B Rocket offers various subscription options, including monthly, quarterly, and annual plans. Details of these plans and associated fees are available on the Platform.

Refund Policy

At B2B Rocket, your subscription fees fuel the operation and continuous improvement of our AI-driven email marketing platform. These funds are crucial for supporting the complex backend services essential for user account management, including cloud storage, data processing, and third-party integrations.

Given the significant resources allocated to these backend services, we uphold a strict No Refunds Policy. Subscription payments are final and non-refundable. We do not issue refunds or credits for partial subscription periods, unused services, or user dissatisfaction.

By subscribing, you acknowledge the importance of your fees in maintaining and enhancing the platform and the backend services that ensure its functionality. Your investment supports the high-quality service we strive to provide and continuously improve.

Please see our Transparent Pricing Memo for more details regarding some of the services we offer as part of our overall platform.

Payment Processing

Payments are processed through our partners, including Stripe, PayPal, and GoCardless. By subscribing, you authorize the selected payment processor to charge the subscription fees to your payment method.

AI-Enabled Conversations

B2B Rocket provides AI-driven services that enable automated conversations with prospects and direct email replies to prospects on behalf of our users ("AI Communication Services"). By using these services, you acknowledge and agree to the following terms:

Content Creation and Responsibility

By utilizing B2B Rocket's AI-driven features to generate email content and videos, you understand and accept that, despite our commitment to high standards of accuracy, the nature of AI means we cannot ensure the generated content will be completely error-free or fully align with your specific requirements. The effectiveness and accuracy of AI-generated communications are influenced by several factors, including the complexity of the requested task, the precision of your inputs, and the clear definition of your communication objectives.

You bear the ultimate responsibility for reviewing and utilizing the AI-generated content. It is crucial to ensure that this content meets your expectations and adheres to applicable standards and regulations before deployment.

B2B Rocket endeavors to minimize inaccuracies and optimize the relevance of AI-generated outputs. However, we must clarify that B2B Rocket assumes no liability for any misunderstandings, miscommunications, or the potential direct or indirect repercussions stemming from the utilization of AI-generated communications. This policy reflects our commitment to transparency and underscores the importance of your active involvement in reviewing and refining AI-generated content to suit your needs.

User-Generated Content (UGC)

When you upload or post content to the Platform, you keep your ownership rights but are responsible for the content's compliance with these Terms and applicable laws.

By posting UGC, you grant B2B Rocket a non-exclusive, royalty-free, worldwide license to use, display, and distribute your content in connection with the Platform's operation.

UGC must be lawful and not infringe on any third-party rights. B2B Rocket reserves the right to remove UGC that violates these standards without notice.

You will indemnify B2B Rocket against any claims related to your UGC or use of the Platform.

By sharing UGC, you contribute to the Platform’s community, subject to the terms outlined above.

User Responsibility

You are responsible for the input you provide to the AI and for setting the parameters and tone of AI-generated communications. It is your responsibility to ensure that all content generated by the AI, on your behalf, adheres to your business standards and complies with all applicable laws and regulations.

You must regularly review and monitor AI-generated communications to ensure their accuracy, appropriateness, and compliance with your communication policies.

Intellectual Property

AI-generated content is owned by B2B Rocket. We grant you a limited license to use this content for your marketing efforts, in compliance with this Agreement.

All communications generated by the AI, including any original content or responses, are the property of B2B Rocket. Users are granted a limited, revocable license to use such communications for their intended purpose within the scope of their business operations.

Users may not use AI-generated communications for any unlawful purpose, including but not limited to spamming, phishing, or violating intellectual property rights.

Prohibition on Reverse Engineering

Users of B2B Rocket are expressly prohibited from attempting to reverse engineer, decompile, disassemble, or otherwise attempt to discover or directly access the source code or any underlying ideas or algorithms of any part of the platform, except to the extent that such activities are expressly permitted by applicable law notwithstanding this restriction.

This prohibition is put in place to protect the proprietary technology and intellectual property that constitute the foundation of B2B Rocket. Unauthorized attempts to reverse engineer the platform compromise the integrity of our services and violate the trust between B2B Rocket and our users.

Violations of this prohibition may result in immediate termination of your account and may subject you to legal action and damages. By using B2B Rocket, you agree to respect the intellectual property rights that support our platform and refrain from any activities that would undermine these protections.

User Conduct And Acceptable Use

You agree to use the Platform only for lawful purposes and in accordance with this Agreement. You will not use the Platform to create, distribute, or promote any content that is unlawful, infringing, defamatory, or otherwise objectionable.

Content Ownership And Intellectual Property Rights

All Platform content, including AI-generated content, is owned by B2B Rocket or its licensors. You may not use any content from the Platform except as permitted under this Agreement.

Limitations Of Liability And Disclaimer Of Warranties

B2B Rocket provides the Platform "as is" and without any warranty. We shall not be liable for any damages arising from your use of the Platform or AI-generated content.

In no event will B2B Rocket be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the AI Communication Services.

B2B Rocket shall not be liable for any claims, damages, or losses resulting from misaligned expectations or any perceived or actual misrepresentations of our services. This includes, but is not limited to, claims of lost profits, lost savings, or other incidental or consequential damages, even if B2B Rocket has been advised of the possibility of such damages.


You agree to indemnify, defend, and hold harmless B2B Rocket and its affiliates, officers, agents, employees, and partners from any claim, suit, action, or demand, including reasonable legal fees, made by any third party due to or arising out of your use of the AI Communication Services, your violation of these terms, or the infringement by you or made under your account, of any intellectual property or other right of any person or entity.

Privacy Policy And Data Usage

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into this Agreement by reference.

Termination And Account Cancellation

B2B Rocket reserves the right to terminate your account or access to the Platform for any breach of this Agreement.

Dispute Resolution And Governing Law

This Agreement shall be governed by the laws of Wyoming, without regard to its conflict of laws principles. Any disputes arising from this Agreement shall be resolved through final and binding arbitration.

Changes To The Terms Of Service

B2B Rocket reserves the right to modify this Agreement at any time. Your continued use of the Platform after any such changes constitutes your acceptance of the new Terms.


This Agreement constitutes the entire agreement between you and B2B Rocket regarding the use of the Platform. If any provision of this Agreement is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the other provisions will remain in full force and effect.

Service Expectation

B2B Rocket provides an AI-driven email marketing platform designed to enhance your marketing efforts through personalized communication and content creation. While we are committed to offering high-quality services and support, we do not guarantee specific results, such as the number of meetings booked, sales conversions, or any other direct business outcomes from the use of our Platform.


B2B Rocket makes every effort to accurately represent our Platform and its potential benefits. Information about our services, including statements made by our sales team, marketing materials, and other representations, is provided to give our customers a foundational understanding of what our Platform offers. However, B2B Rocket is not liable for any perceived or actual misrepresentation of our services or any discrepancies between representations of our services and your expectations or experiences.

User Acknowledgement

By using B2B Rocket, you acknowledge that the success of marketing campaigns, including the generation of meetings or sales through our AI-driven platform, is subject to various factors beyond our control, including market conditions, the nature of your product or service, and the quality of the input provided to our AI. You agree that B2B Rocket is not liable for any failure to meet specific marketing or sales goals or expectations.

Feedback and Suggestions

Users are encouraged to submit feedback, suggestions, and ideas about the Platform via or any available communication channel.

Submissions to B2B Rocket are non-confidential, become its property, and grant B2B Rocket all rights for use without acknowledgment or compensation. B2B Rocket may use, modify, and incorporate feedback at its discretion without obligation.

Users warrant that their feedback does not infringe on any third party's rights and acknowledge that they are not entitled to compensation from B2B Rocket for their submissions.

Acknowledgement of Terms

Your decision to use B2B Rocket’s services is based upon your judgment and assessment of our platform's capabilities. Your continued use of the Platform confirms your understanding and acceptance of the risk that the services may not meet all your expectations and your agreement that B2B Rocket is not liable for such discrepancies.