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Privacy Policy (Overview)

Updated as of: September 11, 2023

B2B Rocket is dedicated to helping businesses in automating sales outreach and generating fresh revenue streams!

Here's how supporting small businesses

In the diverse landscape of local businesses across the United States, many have faced challenging times due to economic fluctuations. Our innovative solutions, alongside those of our peers, have played a vital role in helping a substantial number of these local enterprises not only survive but thrive.

Local businesses often grapple with the intricacies of cost-effective customer outreach and loyalty. That's where we step in to simplify the process. By efficiently managing various aspects, we help reduce overall expenses. Leveraging our unique mailbox infrastructure and an extensive database encompassing over 700 million local contacts, we foster genuine connections between businesses and their desired audience.

Our AI-powered personalized outreach goes beyond the traditional marketing playbook, consistently outperforming by effectively introducing potential customers to your products or services and encouraging them to engage with your offerings. In essence, we're here to support and empower local businesses like yours.

The Capabilities of our AI Content

Our AI is adept at creating personalized invitations, customizing them with details such as educational background, up-to-date industry insights, and time-sensitive availability to engage your specific audience. Each email it generates is unique, with more than 60% of the content personalized.

While our AI continuously improves its personalization, there might be occasional errors (less than 1% of the time). If you come across any inaccuracies in the content generated by our AI, please don't hesitate to respond to the email. Your feedback is highly valued, and we are committed to consistently enhancing our services.

Privacy Disclaimers

Every email correspondence that we send on your behalf will include the following structured disclaimer:

B2B Rocket AI agents have crafted and dispatched this email in response to [COMPANY]'s request. If you prefer not to receive these emails, you can unsubscribe or simply respond to this message to cease further communications. We exclusively work with publicly available data and do not monitor or store any of your personal information. For a more comprehensive understanding of our data handling practices, please visit our Privacy Policy.

Our core mission is to assist businesses in streamlining organic meeting outreach and boosting revenue through the application of AI technology. We are unwavering in our commitment to complying with CCPA, GDPR, and CAN-SPAM regulations, ensuring your data privacy rights are upheld. You retain the ability to opt-out of our data processing at any time. B2B Rocket is headquartered at 30 N Gould St, Sheridan, WY 82801.

Utilizing Public Information

We operate a secure system that retains only public data, including, but not limited to:

First and Last Name, Company details, Domain, Location, Website Metadata, Keywords, Technological Data/Information from the website

We work with a variety of data partners and extract corporate data from reliable sources, and through an organized hierarchy of information, we strive for accuracy. Leveraging real-time machine learning, we predict corporate email addresses. These addresses, along with the associated job titles, are derived similarly to search engine indexes. We do not store these addresses in our database.

The privacy of these addresses is our number one priority. Unlike numerous mal-intended advertisements today, we never share this data with anyone. We strongly believe in the power of direct communication over invasive data farming. Our objective is to develop AI that respects privacy and doesn't intrude upon personal data.

We adhere strictly to privacy laws such as CCPA, GDPR, CAN-SPAM. We offer a straightforward opt-out policy for data removal, with links in every communication. Our commitment to transparency is something our users genuinely appreciate.

Compliance with Canadian Anti-Spam Legislation (CASL)

1. Consent

B2B Rocket ensures that it obtains consent before sending any commercial electronic messages (CEMs). This consent can be either expressed or implied. In the case of express consent, B2B Rocket obtains a clear affirmative action from the recipient indicating their willingness to receive CEMs. For implied consent, B2B Rocket relies on an existing business relationship or the conspicuous publication of the recipient's email address. All consents are documented and stored securely for future reference.

2. Identification

Each CEM sent by B2B Rocket clearly identifies the sender and provides information on how to contact the sender. This information includes the business name, a mailing address, and a contact method such as a phone number, email, or website URL. If the message is sent on behalf of another entity, this entity is also clearly identified in the message.

3. Unsubscribe Mechanism

Every CEM sent by B2B Rocket includes a clearly visible and operational unsubscribe mechanism. This mechanism allows recipients to indicate their wish to stop receiving CEMs in the future. The unsubscribe mechanism is easy to use and free of cost. All unsubscribe requests are processed without delay, and in any case, no later than 10 business days after they are made.

4. Truth in Advertising

B2B Rocket ensures that all content in its CEMs, as well as any linked content, is not misleading or deceptive. All claims made in the CEMs are truthful and can be substantiated. B2B Rocket adheres strictly to all applicable advertising standards and regulations in its communications.

5. Records

B2B Rocket maintains comprehensive records of all consents obtained, whether express or implied. These records include the date, method, and location of consent, as well as the recipient's contact information. B2B Rocket also keeps a record of all CEMs sent, including their content and date of dispatch. These records are kept secure and confidential, and are available for review if needed to demonstrate compliance with CASL.

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Privacy Policy (In-Depth)

We appreciate your participation in the B2B Rocket ecosystem ("we," "our," "us," "B2B Rocket"). Protecting your privacy is a cornerstone of our commitment to you. Should you have any questions about this privacy statement, don't hesitate to contact us at [email protected].

The use of our website www.b2brocket.ai or any of our services entrusts us with your sensitive information. Recognizing the gravity of this responsibility, your privacy is of utmost importance to us. This document is designed to clarify the types of data we collect, how we manage it, and the control you possess over it. If you disagree with any part of this policy, we respectfully ask that you cease using our services immediately.

This privacy guideline encompasses all information gathered through our services, which includes our website, linked services, sales activities, marketing campaigns, and events.

This Privacy Policy document will cover the following information:
  1. Types of Data Collected
  2. Utilization of Collected Data
  3. Who Can Access Your Data?
  4. Data Retention Period
  5. Security Measures for Data Protection
  6. Your Rights Concerning Your Data
  7. Explanation of Do-Not-Track Settings
  8. Managing Your Data

WE STRONGLY ENCOURAGE YOU TO READ THIS PRIVACY POLICY TO BETTER UNDERSTAND OUR DATA MANAGEMENT PRACTICES AND USES.

1. TYPES OF DATA COLLECTED

When you register on our website, express interest in our offerings, engage in site activities, or reach out to us for any reason, we collect your personal data. The exact data collected varies depending on your interactions with us, your choices, and the functionalities you utilize.

Information Provided: This includes names, email IDs, passwords, professional titles, contact numbers, and similar details.

Payment Information: Required payment details like credit card numbers and security codes are collected when you make a purchase. Payment data is managed and stored by Stripe. Their privacy policy can be found at: https://stripe.com/privacy.

Ensure the information you provide is current and notify us of any changes.

During your website visit, we automatically collect particular types of information. While not personally identifiable (like names), this information comprises IP addresses, device specifications, OS types, language preferences, referring websites, and other technical details. This information serves primarily to ensure website security and for analytics.

Geolocation: We may collect either specific or generalized location data based on your device settings. For instance, GPS or other technologies might be used to determine your location via your IP address. You can disable this feature in your device settings, although doing so may affect some service functionalities.

2. UTILIZATION OF COLLECTED DATA

We process your data for valid business objectives, contractual obligations, legal compliance, or with your consent.

Your data serves multiple purposes, grounded in legal business interests, contractual commitments, regulatory requirements, or your explicit consent. Below are the primary uses:

Account Creation and Maintenance: If you opt to link your account with third-party platforms like Google or Facebook, we use data obtained from these platforms to facilitate account setup and login.

Testimonial Sharing: With your prior approval, we may publish testimonials featuring your personal information. To modify or remove your testimonial, contact us at [email protected].

Feedback Collection: Your information may be used to request feedback and assess your experience with our services.

Enabling User Interactions: With mutual consent, user-to-user interactions may be facilitated using collected data.

Order Processing: We use your data to manage orders, process payments, handle returns, and facilitate exchanges.

Service Provision: Information is utilized to deliver requested services.

Support: Your data aids us in providing customer support and problem resolution.

3. WHO CAN ACCESS YOUR DATA?

Data is shared only with your consent, for legal obligations, to fulfill services, or to protect both your and our rights.

Legal Grounds for Data Sharing or Processing Include:

Explicit Consent: Data may be used for specific purposes if you have clearly consented.

Business Objectives: Data may be processed to meet legitimate business goals.

Contractual Obligations: Your data might be needed to fulfill contractual requirements.

Legal Compliance: Data may be shared to comply with legal demands such as court orders or other legal procedures.

Safety Measures: Data might be disclosed to investigate or prevent violations, fraud, or threats to individual safety.

Business Transactions: During events like mergers, asset sales, or acquisitions, your data could be transferred or shared as part of the transaction.

4. DATA RETENTION PERIOD

Data is retained only for the duration needed for purposes outlined in this privacy statement or as mandated by law.

We store your information for as long as needed to fulfill the aims set out in this privacy guideline or as permitted or required by legal provisions like tax or accounting laws. Your data will not be stored beyond your account's active period.

After data is no longer required for business or legal purposes, it will either be deleted or anonymized. In the event that neither is possible (e.g., backup storage), the data will be securely stored and isolated until deletion is possible.

5. SECURITY MEASURES FOR DATA PROTECTION

A combination of technical and organizational strategies is employed to safeguard your data.

While we deploy both technical and organizational mechanisms to ensure the safety of your personal information, no digital platform can provide an absolute guarantee of security. Therefore, accessing our website entails a degree of risk, and it is advisable to do so only from a secure environment.

6. YOUR RIGHTS CONCERNING YOUR DATA

Your location may grant you specific rights over your personal information. You have the liberty to modify or erase your account at your discretion.

Residents of certain areas, like the European Economic Area, have specialized rights under their respective data protection laws. These can involve requesting a data copy, rectifying inaccuracies, deleting your information, or even transferring your data elsewhere. To utilize these rights, contact us through the details provided below. We'll assess your request according to existing laws on data protection.

If you have given us consent to use your data, you have the freedom to retract it at any point. This retraction will not affect prior uses of your information.

If you're located in the European Economic Area and suspect illegal data use, you can file a complaint with your local data protection body. Locate their contact here: European Data Protection Authorities.

For individuals in Switzerland, reach out to your data protection authority at the Swiss Federal Data Protection and Information Commissioner.

For privacy-related inquiries or concerns, please email us.

To edit, revise, or remove your account data, you have two options:

1. Adjust your user information via your account settings.

2. Contact us for further assistance using the contact details provided.

Upon requesting account termination, we'll deactivate or remove your account along with related data from our active databases. Some residual information may be retained for legal compliance, fraud prevention, and other regulatory reasons.

Opting Out from Email Marketing:

To discontinue receiving marketing emails, click the 'unsubscribe' link in any such email, or directly contact us. However, service-related communications may still occur.

For other communication types, you can:

Update your account settings to change your communication preferences.

Contact us for additional assistance.

7. EXPLANATION OF DO-NOT-TRACK SETTINGS

Most web browsers, along with some mobile OS and apps, offer a DNT option. However, a universal standard for DNT interpretation is currently lacking. Therefore, we do not recognize or obey DNT signals.

Should a universal DNT standard emerge, we will update our privacy policies to align with it. Until then, our tracking practices remain as stated.

8. MANAGING YOUR DATA

Depending on jurisdiction, you may request access, modification, or deletion of your data. Visit B2B Rocket's Website and we'll respond within 30 days.

Manage your data actively to keep it accurate and ensure its usage aligns with your consent. We are committed to safeguarding your privacy and meeting legal data protection standards.

For questions regarding this policy, contact our Data Protection Team (DPT) at [email protected]

9. Opt-In for Messages and Demo Booking

1. Website Opt-In: Users can opt-in to receive messages and book a demo through our website at www.b2brocket.ai. By providing a mobile number on our website, users:

  • Agree to receive periodic messages from B2B Rocket.
  • Can book a demo to explore our platform, selecting a preferred date and time.
  • Acknowledge that they have read and agree to our Privacy Policy and Terms of Service.

2. Non-Sharing of Mobile Numbers: B2B Rocket is committed to user privacy. We assure that mobile numbers provided by users will not be shared with any third parties and will be used exclusively for the purpose outlined in this policy.

3. Message Frequency: The frequency of messages sent to users is determined at B2B Rocket's discretion. Users will receive messages relevant to their interests and interactions with our platform.

4. Opt-Out Option: Users have the option to opt out of receiving messages at any time. Instructions for opting out are provided in each message sent.

5. Message and Data Rates: Standard message and data rates may apply to any messages received. These rates are dependent on the user's mobile carrier plan.